Frequently Asked Questions

What are the delivery charges for orders from the Online Shop?

We offer flat rate delivery charges for all orders. For Australian orders, the flat rate is $8.95. For International orders, the flat rate is A$15.00.

Which payment methods are accepted in the Online Shop?

We accept Paypal which also enables you to use your credit card if you do not have a Paypal account. Mastercard and Visa are accepted. You may also choose to do a bank transfer directly into our account. The details for that account are on your checkout page under payment options. NAB credit card payment options will be added in the future.

How long will delivery take?

Delivery within Australia normally takes from 2-7 days depending on your location. For those outside Australia, delivery time will vary depending on your postage set up and country.

How secure is shopping in the Online Shop? Is my data protected?

Microhealth used encryption throughout the website so you can be assured that any information we receive from you is safe. We do NOT forward your information to third parties.

What exactly happens after ordering?

After you have placed and paid for your order, we work fast to prepare and send it to you.

Do I receive an invoice for my order?

Once your order has been paid for, you will receive an automatic email from us outlining your order.

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